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  1. What is the shipping rate and how does it work?
  2. How long will it take for my item to reach me? (How long is order processing and delivery?)
  3. How do I track my shipment?
  4. Question: What do I do if my shipment never arrived?
  5. I received my product damaged. What do I do?
  6. Can I have an item delivered to a P.O. Box?
  7. I live outside of the U.S. What about international shipping?
  8. Do you ship to APO/FPO addresses? Can I ship to American military personnel?
  9. How do I ship items to a different address?
  10. What are your shipping options?
  11. My question is not listed here.

 

 
 
1. What is the shipping rate and how does it work?
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New eValueville Shipping Rates!

For most clothing items the following shipping rates are:
1st item's shipping charge is $5.95.
2nd item's shipping charge is $3.75.
3rd item's shipping charge is $3.25.
For the 4th item or greater, the shipping charge is $2.75 for each item.

For other item shipping rates, please refer to the item listing.

In order for items to be receive the reduced shipping charges, they must be won on the same calendar day.
(Due to our inability to offer any additional discounts, this is the only shipping price available regardless of the number of items won.)

 

  2. How long will it take for my item to reach me? (How long is order processing and delivery?) Back
 

We use USPS Priority shipping, which takes between 7 to 10 days to arrive. We send an email with the tracking number so you can check the progress of your delivery at the USPS web site.

You item(s) may be shipped, at our discretion, via Airborne@Home at not additional cost to you.  

 

  3. How do I track my shipment?
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  Once we ship your order you receive an email confirmation of your shipment. This includes a tracking number. Enter this number in the link included in the email and you can track the progress of your shipment. Please note, we assign tracking numbers before the USPS actually picks up your shipment; tracking links may take up to 24 hours to be activated within the USPS system.

 

  4. Question: What do I do if my shipment never arrived? Back
 

Please allow up to 10 business days for your item to be delivered. If it still has not arrived, please use the link to the USPS web site provided in the "shipment confirmation email" we sent to you to investigate. If you still cannot locate it, simply contact us through our customer service inquiry form.

 

  5. I received my product damaged. What do I do? Back
 

We professionally package our products to ensure that they reach you in the best condition. If your item is damaged, and the damage was not noted in the items ad, please contact us through the customer service inquiry form.

 

  6. Can I have an item delivered to a P.O. Box?
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Sure, just enter it into the "Ship To" address in the checkout email.

 

 
7. I live outside of the U.S. What about international shipping? Back
 

Sorry, we are unable to ship to addresses outside the contiguous 48 states at this time.

 

  8. Do you ship to APO/FPO addresses? Can I ship to American military personnel? Back
 

Sorry, we are unable to ship to APO or FPO addresses at this time..

 

9. How do I ship items to a different address? Back

It's easy! During our checkout process, specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to street address within the 48 contiguous states.

 

10. What are your shipping options?
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We are currently offering USPS Priority/ Airborne@Home delivery. In the future we will be adding a variety of shipping options.

 

11. My question is not listed here. Back

Please email us and put "Shipping" in the subject line of your email.