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1.
How do I shop at eValueville.com?
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Shopping at
eValueville.com is very easy. Simply go to eValueville.com and make
a selection from our available categories. This will take you to
a page where you can make specific searches on your item section,
size, color or brand. We are adding over 1000 items daily, so check
back often to see the latest offerings. .
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2.
I saw an item I like but need it in a different size and/or color.
Is that possible? |
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We never know
what we have on a specific day although it is possible. You can
check more quickly than we can by looking at eValueville.com. (See
"how do I shop at eValueville.com.) We purchase large groups
of merchandise and have no idea what is on the truck until we open
the boxes. Shopping at eValueville.com is like a treasure hunt,
you never know what you might find, but you can bet it will be great
merchandise at great prices.
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3.
Are eValueville.com products covered by a warranty?
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Manufacturer
warranty information is generally not provided to us. Items are
sold "As Is", however, we offer all the available data
concerning an items condition in the item's ad. For this reason,
we are unable to offer refunds.
If you have
a concern about your item, or an issue that needs to be addressed
by us, simply email our Customer
Service department. A Customer Service Representative will respond
in an efficient manner and will be happy to assist you with your
particular situation.
If you choose
to leave us negative feedback on eBay before attempting to resolve
the problem in the above manner, we will accept this as final resolution
to the matter.
Please
contact us. We would love to help!
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4.
What if I have a question about an item? How do I find product information? |
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All the information
we have regarding our products is included in the auction posting
so you can make an informed decision with the benefit of whatever
data we have. Of course there will be times when you still need
additional information. Try visiting the web site of the manufacturer
(or retailers who carry this merchandise) to see if more extensive
information might be available.
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5.
The item description does not match the photo exactly. Why?
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Variations in
color can occur depending upon your monitor settings. When in question,
go with the description.
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6.
What kind of products will eValueville.com be offering in the future?
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New products
are offered all the time. Check back regularly to see our latest
additions.
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| 7.
What about the quality of the merchandise? |
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eValueville.com
items are brand new. Occasionally, we do get an item that has been
soiled due to handling but can be easily cleaned. This is noted
in the auction ad under the quality rating, and it is the bidders
responsibility to take cleaning the item into account when they
bid.
If you have
a concern about your item, or an issue that needs to be addressed
by us, simply email our Customer
Service department. A Customer Service Representative will respond
in an efficient manner and will be happy to assist you with your
particular situation.
If you choose
to leave us negative feedback on eBay before attempting to resolve
the problem in the above manner, we will accept this as final resolution
to the matter.
Please
contact us. We would love to help!
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| 8.
My question is not listed here. |
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Please
email us and put "Product Information" in the subject
line of your email. |
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